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FAQ / Help

Here is a list of our more commonly ask questions. If you don't find an answer to your question, you can email us at helpme@whatsin.ca and we'll do our best to answer it. If a question is sent to us enough times by many different people, it might even show up on our FAQ!


What is WhatsIn?
This is neatly summed up here.

Why don't you have user reviews?
We don't allow any reviews for businesses as it is far too easily abused.

What can i see from the window stickers?
If you catch one of our coveted window stickers proudly displayed in a shop window you can use your smart phone to scan the QR code. There you will be able to share the store with your friends, learn more about it by viewing the mobile listing or save it to your WhatsIn account as a favorite.


How can I contact WhatsIn?
Our full contact information can be found here, however, if the nature of your inquiry has to do any part of your account with us, the best option would be to contact your sales representative. You can access their contact information in the "feedback" section of your administration.

Can i have my listing removed at any time?
Absolutely. While we hate to see anyone leave, we want to make sure it's easy and hassle free for any business to remove their listing. The best way to do this is to contact your sales representative or contact us directly so that we can take you through the process. Additionally, there is a document in the documents section of your administration where you can find all the information about having your listing removed.

Who can be listed with WhatsIn?
We specialize in listing small to medium sized independent businesses such as restaurants, wineries, galleries, and boutiques. We do not allow big box stores, multi-national chains or large corporations.

Are there different account types?
We only offer one account type for all businesses so that everyone is on equal footing. Unlike our competitors we want you to be found because of what your business is and what it represents. No one can pay to rank higher then other businesses or to have extra special "perks" that give an advantage over other businesses.

How can i connect with my business associates?
Not every business can be listed in our directory but if the business is, you can uses the affiliations tab with in your listings control panel to share connections.

Couldn't find an answer to your question? Email helpme@whatsin.ca